Privacy policy

Privacy Policy

At TrailSupply, we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from trailsupply.co.uk.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

Your name and contact details
Billing and delivery addresses
Email address and telephone number
Order and transaction information
Device and browser information
Information about how you interact with our website

How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange delivery and provide order updates
Provide customer support
Process returns and refunds
Maintain and improve our website and services
Detect and prevent fraud or misuse
Meet applicable legal and regulatory obligations
Send marketing communications where permitted

Payments

Payments may be processed through authorised third-party payment providers. Payment information is handled according to the security and privacy practices of the applicable payment provider.

Sharing Your Information

Where necessary to operate our business, information may be shared with trusted service providers such as payment processors, delivery providers, hosting providers, analytics services, and providers involved in fulfilling your order.

We do not sell your personal information for monetary consideration.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyse website usage, and improve your shopping experience.

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain personal information we hold about you.

For privacy-related requests, contact us at contact@trailsupply.co.uk.