Terms of service

Terms of Service

These Terms of Service govern your use of the TrailSupply website and purchases made through trailsupply.co.uk.

By accessing our website or placing an order, you agree to these Terms and all applicable laws and regulations.

Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

Minor variations in colour, appearance, packaging, or specifications may occur where appropriate.

Orders

Submitting an order does not necessarily constitute acceptance of that order.

We may refuse or cancel an order where reasonably necessary, including due to product unavailability, pricing errors, payment issues, suspected fraudulent activity, or incorrect customer information.

If payment has already been collected for an order that we cannot fulfil, an appropriate refund will be issued.

Prices and Payments

Prices are displayed in the applicable currency on our website. Any applicable delivery charges or additional costs will be shown during the ordering process where relevant.

Customers must provide accurate and authorised payment information when placing an order.

Shipping and Delivery

Delivery estimates are provided in good faith. Actual delivery times may be affected by circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable UK consumer rights.

Acceptable Use

You must not misuse our website, attempt unauthorised access, interfere with website operation, introduce malicious software, or use our services for unlawful purposes.

Intellectual Property

Unless otherwise stated, content on trailsupply.co.uk, including branding, text, graphics, images, and other website materials, is owned by or licensed to TrailSupply and is protected by applicable intellectual property laws.